MawisUtility – How have regions made digital application filing accessible to citizens?

A process that used to be lengthy and non-digital is now a matter of a few clicks for builders. The MawisUtility app helps applicants in half of the country’s regions to submit applications for utility statements in bulk.

Digitisation has brought efficiency and transparency

Until a few years ago, applicants spent many hours submitting applications and collecting statements from network administrators. The implementation of MawisUtility has made the whole process much simpler and more efficient. Users today appreciate the speed of administration, the reduced error rate and the availability of information in one place. Builders also praise the ease and clarity of online application and the maximum security of information.

MawisUtility is connected to the Citizen Portal as a county electronic service. This allows the developer to submit bulk requests for comments and send them to the technical infrastructure entities for processing in one login. This bulk submission system saves time, eliminates errors associated with manually entering data to each administrator individually, and ensures data protection.

Which counties use MawisUtility?

Individual regions have been involved gradually over the years. We are very pleased to see that the number of applications submitted in each year has been increasing, which is proof that the service is serving well, especially the citizen-builders, for whom it makes it easier to obtain comments on the existence of networks.

Here’s a sample of the application statistics for the past year 2024:

• City of Prague – 81 570
• South Bohemia Region – 28 174
• Karlovy Vary Region – 7 618
• Central Bohemia Region – 69 425
• Pilsen Region – 25 270
• Zlín Region – 17 421
• Vysočina Region – 19 851

Benefits for regions and builders

MawisUtility can bulk identify all utility managers and create requests for comments on the existence of utilities.

Regional authorities have enabled citizens in their territory to use this digital service, which is necessary for every administrative procedure and pre-project documentation.

Citizens can therefore quickly, clearly and correctly create applications and obtain statements about the existence of networks in a given area.

At the end of the process, each builder is legally obliged to provide the opinion of all relevant network engineers in order to obtain a building permit.