MawisUtility – How have regional authorities made their digital application portal available to citizens?

A process that used to be time-consuming and non-digital is now just a few clicks away for builders. The MawisUtility app helps applicants in half of the Czech regions submit bulk requests for information on the presence of utility networks.

Digitization has brought efficiency and transparency

Just a few years ago, applicants spent countless hours submitting applications and gathering statements from network operators. The implementation of MawisUtility has significantly simplified and streamlined the entire process. Today, users appreciate the faster processing, lower error rates, and the availability of information in one place. Builders also praise the easy and user-friendly online application process and the maximum security of information.

MawisUtility is connected to the Citizen Portal as a regional electronic service. This allows developers to submit bulk requests for statements with a single login and forward them to technical infrastructure entities for processing. This bulk request submission system saves time, eliminates errors associated with manually entering data for each administrator individually, and ensures data protection.

Which regions use MawisUtility?

Individual regions have joined the initiative gradually over the years. We are very pleased to see that the number of applications submitted has been increasing each year, which proves that the service is particularly useful to citizens planning to build, as it makes it easier for them to obtain information on the location of utility lines.

Here is a breakdown of the number of applications for the past year, 2024:

• Prague, the Capital City – 81,570
• South Bohemian Region – 28,174
• Karlovy Vary Region – 7,618
• Central Bohemian Region – 69,425
• Pilsen Region – 25,270
• Zlín Region – 17,421
• Vysočina Region – 19,851

Benefits for regions and builders

MawisUtility can identify all utility network operators in bulk and generate requests for confirmation of the existence of networks.

Regional authorities have made it possible for residents in their jurisdictions to use this digital service, which is required for all administrative proceedings and pre-project documentation.

Citizens can therefore quickly, easily, and accurately submit requests and obtain reports on the presence of utility networks in a given area.

At the end of the entire process, every builder is legally required to submit statements from all relevant utility providers in order to obtain a building permit.